Terms & Conditions
Clear, transparent and customer-focused policies for your renewed laptop and desktop purchase.
Welcome to Headway Technology, your trusted destination for premium renewed laptops and exceptional customer service.
These Terms and Conditions govern your use of our website and the purchase of our renewed laptops and desktops. By accessing our website or purchasing our products, you agree to comply with these Terms and Conditions.
Headway Technology reserves the right to amend, modify, or update these Terms and Conditions without prior notice. We encourage you to review this page periodically. Continued use of our website following any changes constitutes acceptance of the revised terms.
📞 Customer Support: +91-8886665857Product Information
Renewed Laptops
At Headway Technology, we specialize in high-quality renewed laptops and desktops. Our devices undergo a rigorous refurbishment and testing process to meet our standards for performance, reliability and functionality.
Renewed devices may have minor cosmetic imperfections resulting from previous use, but they are tested to ensure reliable performance.
Quality Assurance
- All renewed laptops and desktops are extensively tested.
- Devices are checked for functionality and reliability.
- Warranty coverage is provided according to the individual product listing.
Availability of specific models and configurations may change without prior notice.
Ordering Process
Prices & Taxes
- Product Pricing: Prices displayed on our website are in Indian Rupees and may change without prior notice.
- Applicable Taxes: Taxes such as GST may apply as applicable and will be displayed during checkout where relevant.
- Shipping Costs: Shipping charges may be calculated separately based on destination, shipping method and package dimensions or weight.
- Promotions & Discounts: Promotional offers and coupon codes are subject to their individual terms, conditions and expiry dates.
Warranty
Warranty Coverage
Renewed devices are backed by a limited warranty covering eligible manufacturing defects and functionality issues arising from normal use, subject to the applicable warranty terms.
Warranty Duration
Warranty periods vary by product. Unless otherwise stated on the individual product listing, the applicable warranty period may be 1 month from the date of purchase.
Warranty Claims
To initiate a warranty claim, contact our customer support within the applicable warranty period and provide your order details along with a clear description of the issue.
Service Time
Our team strives to address customer complaints promptly, typically instantly where possible or within approximately 2 days, depending on the nature of the issue.
Warranty Exclusions
- Accidental or physical damage.
- Damage caused by misuse or negligence.
- Unauthorized modifications or alterations.
- Damage caused by improper handling.
- Software-related issues, unless specifically covered.
Warranty Resolution
If an issue is determined to be covered under the applicable warranty and cannot be resolved through troubleshooting, Headway Technology may provide repair, replacement or refund options at its discretion and subject to the applicable warranty terms.
Liability
- Product Usage: Customers should operate devices responsibly and according to applicable usage guidelines.
- Limited Liability: Headway Technology is not responsible for incidental or consequential damages arising from product use, to the extent permitted by applicable law.
- Misuse or Alteration: Damage resulting from misuse, negligence or unauthorized modifications is not the responsibility of Headway Technology.
- Third-Party Services: Headway Technology does not assume responsibility for third-party services, software, accessories or products not supplied or controlled by us.
- Warranty Coverage: Any warranty-related liability is limited to the applicable warranty terms associated with the product.
- Indemnification: Customers agree to indemnify Headway Technology against claims, losses or liabilities arising from their misuse of products or violation of these Terms and Conditions, to the extent permitted by applicable law.