Terms & Conditions
Introduction
Welcome to Headway Technology your trusted destination for premium renewed laptops and exceptional customer service. These Terms and Conditions govern your use of our website and the purchase of our renewed laptops.
By accessing our website and purchasing our products, you agree to adhere to these Terms and Conditions. Please read them carefully before making any purchase. Your use of our website signifies your acceptance of these terms and your commitment to comply with them.
Headway Technology reserves the right to amend, modify, or update these Terms and Conditions without prior notice. We encourage you to review these terms periodically. Continued use of our website following any changes indicates your acceptance of those changes.
For any queries regarding these Terms and Conditions or any aspect of our services, please contact us at +91-8886665857.
Thank you for choosing Headway Technology for your renewed laptop needs. Our mission is to provide superior-quality renewed laptops backed by transparent and equitable policies, ensuring a seamless and satisfying experience.
Product Information
Renewed Laptops
At Headway Technology we specialize in high-quality renewed laptops. Our devices undergo a rigorous refurbishment process to meet our stringent performance and reliability standards. While they may exhibit minor cosmetic imperfections, they function flawlessly and are backed by our commitment to quality.
Quality Assurance
- All renewed laptops and desktops are extensively tested to meet industry standards for functionality and reliability.
- Warranties are offered to provide peace of mind regarding your purchase.
Please note:
- Product images may not always accurately represent the item received due to variations in appearance.
- Availability of specific models may change without prior notice.
For detailed information about warranties and specific models, please refer to individual product listings or contact our customer support at +91-8886665857.
Ordering Process
- Browsing Products: Explore our range of renewed laptops and desktops on our website. Use filtering options and detailed descriptions to find the right device for you.
- Adding to Cart: Select your desired product and click “Add to Cart.”
- Reviewing Cart: Check the items in your cart for accuracy.
- Checkout Process: Fill in your shipping details, contact information, and preferred payment method. Review your order summary, including product details, pricing, and shipping costs.
- Payment: Choose from available payment options (credit/debit card, Gpay/PhonePe, etc.) and complete the process securely.
- Order Confirmation: After payment, you will receive an order confirmation via email with your order details.
- Shipping and Delivery: Your order will be processed promptly, and you will receive a shipping confirmation with tracking details once dispatched.
- Receiving Your Order: Inspect the package upon delivery and report any discrepancies to our customer support within the specified timeframe.
- Enjoying Your Device: Unbox your renewed laptop or desktop and enjoy your purchase! For assistance, refer to our warranty policy or contact customer support.
For any inquiries about the ordering process, reach out to our customer support at +91 8886665857.
Prices and Taxes
- Product Pricing: Prices displayed on our website are in Rupees and are subject to change without prior notice. The price charged at the time of purchase will be honored.
- Taxes: All listed prices are inclusive of applicable taxes unless stated otherwise. Additional taxes (e.g., VAT or GST) may apply at checkout.
- Shipping Costs: Calculated separately from the product price based on destination, shipping method, and package weight/dimensions.
- Promotions and Discounts: Promotional discounts or coupon codes may be offered and are subject to specific terms and expiration dates.
Please note that any local taxes imposed upon receipt of the product are the customer’s responsibility. For clarifications regarding pricing or taxes, contact our customer support at +91 8886665857.
Warranties
- Warranty Coverage: All renewed devices are backed by a limited warranty covering manufacturing defects and functionality issues from normal use.
- Warranty Duration: Warranty periods vary by product, typically ranging from 1 month from the date of purchase.
- Warranty Claims: To initiate a claim, contact customer support within the warranty period, providing your order details and issue description.
- Service Time: Our team strives to resolve any complaints instantly or within 2 days.
- Exclusions: The warranty does not cover damages from accidents, misuse, or unauthorized alterations. Software issues are also excluded.
- Resolution: If an issue is covered and cannot be resolved through troubleshooting, options for repair, replacement, or refund will be provided at our discretion.
For further information about warranty coverage, please contact our customer support team.
Liability
- Product Usage: Users are advised to operate devices according to guidelines.
- Limited Liability: Headway Technology is not liable for incidental or consequential damages from the use of products.
- Misuse or Alteration: Damages from misuse or unauthorized modifications are not our responsibility.
- Third-Party Services: We do not assume liability for third-party services or accessories.
- Warranty Coverage: Liability is limited to terms specified in our warranty policy.
- Indemnification: Users agree to indemnify Headway Technology from claims arising from their use of our products or violation of these terms.