F.A.Q’s

What is a refurbished product?

A refurbished product is a pre-owned product that has been tested for most favorable performance and functionality while being covered by a specific warranty provided by the seller. It is ideal that the refurbished product is bought from an authorized seller. The refurbished products normally undergo rigorous quality and functionality tests before they are sold to the public. The main difference between “refurbished” and “used” products is that refurbished products have been tested and verified to function properly, and are thus free of defects while “used” products may or may not be defective.

Are the products tested before being shipped to customers?

All units are tested by our expert technical & production team before being made available for purchases.

Why to use refurbished laptops ?
If you do your homework and choose a reputable seller, a refurbished laptop can be a great choice. You’ll save money compared to buying new and you’ll help the environment by reusing and recycling.

Why Buying Refurbished Laptops is a Smart Choice in 2024?

In today’s fast-paced digital world, owning a reliable laptop is essential for both personal and professional use. However, with the increasing cost of new devices, many are seeking cost-effective alternatives without sacrificing quality. This is where refurbished laptops come into play. In 2024, opting for a refurbished laptop has become one of the smartest choices for savvy consumers. Here’s why:

1. Cost-Effective Without Compromising Quality

2. Environmentally Friendly

3. Extended Lifespan of Technology

4. Perfect for Budget-Conscious Shoppers and Businesses

What to check before making a purchase for a refurb laptop?

The state of its functionality and how it runs is always seen. Both hardware and software are observed keenly.

How to Choose the Best Refurbished Products for Your Budget?

1. Understand What “Refurbished” Means

2. Set a Realistic Budget

3. Research Reputable Sellers

4. Check the Product’s Condition

5. Compare Features and Specifications

6. Check Customer Reviews and Ratings

How can I get technical support/customer service for the product in warranty?

You can call the customer service line that is on the warranty card. You can also contact us. For all inquiries please us the contact form. Please be prepared to include a soft copy of your emailed receipt under which you have purchased the system.

How do you decide the price?

We use a proprietary algorithm, which is based on several factors such as:

Price of the new product.

Demand in the market.

Durability of the product.

Second hand market prices

Our aim is to give maximum value to both the buyer and the seller – and our pricing algorithm is designed accordingly.

How do I pay for a product?

Cash

UPI Payments

Emi (with RAZORPAY).

You can choose the option which best suits your preference.

What if 3 months down the line, the product is not functioning properly?

Simple, here are two easy steps to deal with the issue:

You can directly go to service centre and get the laptop repaired. If laptop is under warranty, it will be free of cost. If laptop is not under warranty any more or if damages are beyond the limited warranty, you will have to bear the cost for repairing.

You can ship it to us (You will have to bear shipping charges for one side). We will get your laptop repaired through service centre and if there is any cost for repairing, we will inform you and you will have to bear the charges. We shall send you invoice issues from manufacturer with your product.

Is buying a refurbished laptop worth it?

Not only you save on money, but also you will get a business series laptop that is 65% cheaper than the new one.  Business series are built for 24/7 use unlike consumer series laptops which have less lifespan.

What are the brands available at your store?

We deal mainly Dell, Lenovo, and HP brands only, as these 3 brands are being used widely by the corporates.

Do you offer any financing options for laptop purchases?

   A: Currently, we do not offer in-house financing. However, we accept various payment methods, and you may explore financing options available through external providers.

How our prices are reasonable ?

At Headway Technology, we take pride in offering reasonable prices for our products. Our products are of A+ grade quality, which means they are almost in brand new condition.

Our technicians thoroughly checks the laptops and graded the laptops into A+, A, B, and C categories. We procure only A+ grade material for Headway Technology store, and we sell the rest through our different channels in bulk.

Additionally, We use only branded storage devices, which come with a proper warranty.

Furthermore, we ensure that the battery health is at its best. If not, we replace it with a new original battery before selling it. We always sell our products with original chargers only, never with compatible or third-party chargers.

We understand that when buying a used product, customers may be primarily focused on finding the lowest price and best offers. However, we believe that it is crucial to consider the condition of the laptop both internally and externally. We prioritize this by ensuring that all our products are in top-notch condition, so our customers can get the most value out of their purchase. So, when you purchase from Headway Technology, you can be assured of getting a high-quality product at a reasonable price.

How old is this Product ?

While we strive to provide accurate information about our products, it is difficult to determine the exact age of a product as we source them from various corporate companies at different time intervals. However, we can assure you that we only purchase products in bulk quantities from reputable corporate companies and subject them to our rigorous quality control procedures. We do not purchase products from individuals as we prioritize the quality and safety of our merchandise. We believe that individually used products are often sold due to complaints, and we only acquire products in A+++ condition to ensure the best possible quality for our customers.

Are the laptops thoroughly tested and certified before being sold?

   A: Yes, all our refurbished laptops undergo rigorous testing and certification processes to ensure they meet our quality standards and performance benchmarks.

Why buy at Headway Technology?

At Headway Technology, we take pride in offering reasonable prices for our products. Our products are of A+ grade quality, which means they are almost in brand new condition.

We keep wide range of variety. atleast 20+ models any time for your selection and need. and yes all are in almost same condition.

We never buy individual used laptops. we believe that individually used products are mostly sold when there are complaints.

We buy only from corporate companies in bulk. most of these companies sell their laptops as they have finished their project. or bankrupt cases. or their project demands different configuration, so they change all of them at once.

Our technicians thoroughly checks the laptops and graded the laptops into A+, A, B, and C categories. We procure only A+ grade material for Headway Technology store, and we sell the rest through our different channels in bulk.

Additionally, We use only branded storage devices, which come with a proper warranty.

Furthermore, we ensure that the battery health is at its best. If not, we replace it with a new original battery before selling it. We always sell our products with original chargers only, never with compatible or third-party chargers.

We understand that when buying a used product, customers may be primarily focused on finding the lowest price and best offers. However, we believe that it is crucial to consider the condition of the laptop both internally and externally. We prioritize this by ensuring that all our products are in top-notch condition, so our customers can get the most value out of their purchase. So, when you purchase from Just Unboxed, you can be assured of getting a high-quality product at a reasonable price.

We do not showcase our products in expensive premises or high end showrooms. as we all know, all that expenditure has to hit the customer anyways.

Finally, customer satisfaction is more than money to us. and that is why we have 5 out of 5 star rating today. we request you to experience once by visiting our store.

Are accessories included with the refurbished laptops?

   A: Accessories may vary, and it’s advisable to check the product description for each laptop. Generally, essential accessories such as chargers are included, but additional items may not be guaranteed.

How can I contact customer support for assistance?

   A: For any inquiries or support, you can reach our customer service team through the “Contact Us” section on our website or visit one of our physical stores. We’re here to help!

Shopping Cart